Feedback Button is a button that allows your online store customers to leave a feedback in one click: propose improvement, compliment or report a bug. This information is priceless for merchant. Customer feedback is a key to success and will help you to win competition.
How it works
The small Feedback button is always at hand on the web and mobile device. After the click on the button, a feedback pop-up will be opened where clients can evaluate their website experience by putting corresponding number of stars or choosing appropriate emoji. Additionally they can add a text description of what was good and what can be improved. For example, your buyer noticed some bug, the product image can’t be opened or transaction doesn’t go through. Knowing this, the site owner will be able to respond in a timely manner and improve customer experience. Reaction to clients’ feedback increases the trust and loyalty and helps business to succeed.
Feedback buttons are becoming more and more popular these days.
You may have already seen such buttons on brands’ websites like Adidas, Puma, Farfetch, Rituals and many others. Hearing customers is equally valuable for both large and small brands, so this feature is a must have in the arsenal of any business that understands the importance of customer loyalty and wants to stay ahead of competitors.
Below we have collected an overview of the best Feedback button apps for Shopify stores.
Fab Feedback Button
Fab Feedback Button – created specifically for Shopify stores and has a free plan that includes 5 reviews / month.
With such an app you can collect targeted feedback to improve customer experience. App is beautifully designed and is easy to set up, basically all functionality is preinstalled, you can change it if needed or leave as it is. You are also able to add your branding: upload logo and choose your branding colors.
With Feedback button you will:
1. Listen to your customers.
Find out directly from your customers about their pain points, collect feedback and suggestions.
2. Understand disadvantages.
Discover insights momentarily to increase customer satisfaction.
3. Act to boost sales.
Take action on feedback to grow business and boost loyalty.
Webyze Feedback Button
Collect issues, ideas and compliments with a simple widget. Receive them as email. Dive deep with the dashboard.
1. One-click Screenshots.
See what your users see with screenshots. Device information is automatically attached.
2. User Identification.
Reply to your customers by attaching their email address.
3. Vote & Threads.
Allow upvotes & create threads by users for any on-going idea/issue
Webyze Feedback Button
The Feedback Button is a Shopify App that lets you very easily add a floating Feedback Button to your Shopify store. It is very easy to install and lets you boost your sales.
The floating button will allow your customers to leave feedback and suggestions on your store. By letting your customers give you suggestions, you can get new product ideas, receive precious feedback, improve your store.